Just like your computer or smartphone, your Samsung TV also has cache memory. When the app cache and data are corrupted or accumulated over time, you may experience performance issues like slow loading times or frozen interfaces. In this detailed tutorial, we’ll see how we can clear the cache on Samsung TV to boost performance. If you are experiencing issues with a specific app or streaming service (like Netflix. Prime Video, Disney, Apple TV, etc.) on your Samsung TV, clearing its cache may resolve any glitches or errors.
The cache is a temporary space where frequently used information is stored for quicker retrieval. This cache memory holds important files such as app data, browsing history, and images which helps in faster loading of apps and smoother playback of videos. However, a cluttered TV cache can cause issues while using apps or streaming content.
On the other hand, app data refers to all the information related to a specific app stored on your device. This includes user preferences, login credentials, and any downloaded content within the app itself. App data plays an important role in keeping your settings and progress within an app.
By clearing the cache and data on your Samsung TV regularly, you can free up space to ensure your device has enough room for new apps and updates.
How to Clear System Cache on Samsung TV
Let’s check out alternative methods for clearing cache and app data on a Samsung TV using the remote control, settings menu, and other options. Whether you own a Series 5, Series 6, or a Q60, Q80, or Q90 Series TV from Samsung, the steps to clear the cache would work on all models.
On 2019 Samsung TV Models
- Press the Home button on your Samsung TV remote.
- Navigate to the left side, find the Settings icon, and select it.
- On the Settings page, go to Support and select the Self Diagnosis option from the right-hand pane.
- Please note that if the Self Diagnosis option is greyed out, or you find no clear cache option on your Samsung TV, you’ll need to close all running apps. You can also turn off the TV, turn it on, and then start from Step 1.
- From the options found under Self Diagnosis, select TV Device Manager.
- You can also access the TV Device Manager option from the Quick Settings. To do that, press the Home button, and go to Settings > Quick Settings > TV Device Manager as shown below.
- On the TV Device Manager page, select the Clean Now option under Memory Boost. You can also clean the running apps to free up memory and improve the performance of our TV.
That’s it! You have cleaned the cache of your Samsung TV. You can also delete the preinstalled app on your Samsung TV from this interface.
On Samsung TV 2020, 2021, 2022, and 2023 Models
If you own a Samsung TV model released in 2020, 2021, 2022, or 2023, you should follow the steps given below which are pretty much similar.
- Turn on your TV and don’t open any apps.
- Press the Home button on your Samsung TV remote control.
- Now select Settings using the navigation pad and then select All Settings.
- Now, navigate to Support and select Device Care.
- On the Device Care page, select Start Device Care.
- Device care will diagnose the TV storage and free up memory by clearing the TV cache and closing all apps running in the background.
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How to Clear App Cache on Samsung TV
If your Samsung TV is working fine but one of the installed apps is slugging, lagging, or throwing errors, clearing the app cache might help you fix the issue.
On Samsung TV 2019 Models
You can use the same steps to clear the cache for any app on your Samsung TV. The screenshots are from my Samsung TV Q60 model.
- Press the Home button on your Samsung remote.
- Select Settings > Support > Self Diagnosis > TV Device Care.
- Go to Manage Storage and select Show App List.
- Highlight the app you want to clear the cache for and select View Details. In my case, it is Netflix.
- On the window that pops up, select the Clear Cache option.
The Netflix cache will be cleared.
On Samsung TV 2020, 2021, 2022, and 2023 Models
If you own a Samsung TV model released in 2020, 2021, 2022, or 2023, you should follow the steps given below which are pretty much similar.
- Turn on your TV and don’t open any apps.
- Press the Home button on your Samsung TV remote control.
- Now select Settings using the navigation pad and then select All Settings.
- Now, navigate to Support and select Device Care.
- On the Device Care page, select Manage Storage.
- You’ll see all installed apps listed on your TV screen.
- Highlight the app you want to clear the cache for and select the View Details option.
- You’ll now be able to clear app data or cache for that app.
Alternative Methods to Clear Cache
One of the first things you may need to do to troubleshoot issues on a Samsung TV is to clear the cache and app data. However, the following tips can help you resolve problems such as freezing or crashing apps, slow performance, and even network connectivity issues on Samsung TVs.
Perform a Soft Reset via Remote Control
As discussed above, the smart TV cache stores data temporarily for quick access. You can easily clear it by performing a soft reset on your Samsung TV. Simply, turn on your Samsung TV and hold the Power button on your TV remote control for 15-20 seconds.
Alternatively, you can turn off your TV using the Power button on your remote control and then hold the Power button on your TV set for about 30 seconds to perform a soft reset. On most Samsung TVs, the Power button is located below the Samsung emblem.
Reinstall the App on Your Samsung TV
Another way to clear the cache for an app on your Samsung TV is via the app’s settings. Here’s how you can do that.
- Press the Home button on your TV remote.
- Navigate to Apps and select it.
- On the Apps screen, highlight the Settings (gear) icon and select it.
- Now, go to the app you want to reinstall and select the Reinstall option.
- Wait until the selected app gets reinstalled.
That’s all for now! I hope the tips to clear the cache will help you fix performance issues on your Samsung TV.
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