15 Tips to Fix Samsung Phone Not Charging Issue

Is your Samsung phone giving you a hard time by refusing to charge? If your Samsung phone is not charging when plugged in, it may become unusable. There could be several reasons why your Samsung phone is not charging. It could be due to a hardware issue, software glitch, device overheating, dust build-up or moisture in the charging port, or a faulty charger or cable. Today, we have some working tips to fix the charging issue on Samsung Galaxy devices.

If your Samsung phone refuses to charge, try these troubleshooting steps before taking it to the service center. In most cases, these simple fixes can resolve the issue and get your phone charging again.

1. Restart Your Samsung Device

Restarting your Samsung phone is a quick step to try when facing charging issues. It can save you time and is worth attempting before moving on to more advanced troubleshooting methods. To restart your Samsung phone, follow these steps:

1. Press and hold the power button on your device until the Power menu appears.
2. Tap the Restart option.

On new Samsung phones, holding the Power button opens Bixby. In that case, you can restart or power off your device from the Quick Settings panel.

1. Swipe down from the top of your phone’s screen to see the Notification Center.
2. Swipe down again to go to Quick Settings.
3. Now, tap the Power button icon to access the Power menu.

When your Samsung device boots up, plug the charge to check if it’s charging.

2. Check the Charger and Charging Cable

If your Samsung phone is not charging, there may be an issue with your charging cable or the power adapter. While it may seem like a simple step, it is often overlooked and can be the root cause of the issue.

Inspect your charger for any visible damage. Look for frayed wires, bent prongs, or any other signs of wear and tear. If you find any damage, replace your charger. Next, check the charging cable to ensure no tears or exposed wires are there on either end of the cable. Often, cables get damaged from frequent use or improper storage.

Try another charger and cable on your non-charging device. This will help determine if there’s an issue with the charger/cable or your phone’s charging port.

Don’t Miss: 19 Battery Saving Tips for Samsung Galaxy Devices

3. Clean the Charging Port

One common issue that Samsung phone users may encounter is a dirty, wet, or clogged charging port, which can prevent the device from charging properly. There are some simple steps you can take to clean your charging port.

In such cases, users see a warning: “We’ve detected moisture or foreign material in your charging/USB port.” Refer to our guide to fix the “moisture has been detected in charging port” error on Samsung phones.

Before starting the cleaning process, gather these necessary supplies: a toothpick or small brush (such as a soft-bristled toothbrush), cotton swabs, rubbing alcohol (isopropyl alcohol), and a microfiber cloth. It’s important to use these specific materials as they are gentle enough not to cause damage to the delicate components of your phone.

1. Turn off your phone before attempting to clean the charging port.
2. Take a closer look at the charging port and use compressed air or a toothpick/brush to gently remove any visible dirt or debris blocking the connection between your charger and phone. Be careful not to apply too much pressure as this could potentially damage the delicate pins inside the port.
3. Dip one end of a cotton swab into rubbing alcohol and gently rub it around the inside of the charging port. This will help dissolve any stubborn dirt or grime stuck in the port. Be sure to use a new cotton swab with each application to avoid spreading any dirt around.
4. Take a clean microfiber cloth and gently wipe down the inside of the charging port to remove any remaining debris or alcohol. Once you’re done, let the port air dry for a few minutes before moving on to the next step.
5. Now that your charging port is clean, plug in your charger and see if your phone starts charging properly. If it still doesn’t work, try using a different charger or testing your current charger on another device to determine if it’s an issue with the charger or your phone’s port.

4. Try a Different Power Source

If you have been using a wall charger, try charging your phone through a different power source such as a power bank or car charger. This will help determine if the issue is with the charging port on your phone or the wall charger.

5. Enable Fast Charging

Most Samsung phones come with fast charging capabilities. This feature allows your phone to charge faster when connected to a compatible charger. To enable fast charging:

1. Go to Settings > Battery.
2. Tap on the Charging settings.
3. Toggle on the Fast charging option.
4. You can also enable fast wireless charging by toggling on the Fast wireless charging option.

6. Disable the Battery Protection Feature

If your Samsung phone stops charging at 80 or 85%, you may have enabled the Battery Protection feature. To make your device charge to 100%, follow the steps below.

1. Open Settings > Battery.
2. Tap the toggle button next to the Protect battery or Battery Protection option.

7. Clear USB Settings Cache

Like all Android devices, Samsung devices come with an app named USB Settings which manages all USB connection-related features like file transfer and device charging. Any technical glitch in this app can affect charging. Clearing the cache of this app can fix the charging issue on your Samsung phone.

1. Open Settings > Apps on your device.
2. Tap the Filter icon on the Apps screen and enable the Show system apps option.
3. Now, look for the USBSettings app and tap it.
4. Tap Storage and select the Clear Cache option.

If your Samsung phone is still not charging, proceed with the tip.

8. Wipe Cache Partition

Sometimes, corrupted system files or data can cause charging issues on Samsung phones. Clearing the cache partition from Samsung Recovery Mode can help resolve this problem. Here’s how to do it:

1. Turn off your Samsung phone.
2. Connect your phone to your computer using a USB cable and instantly hold the Volume Up + Power keys together.
3. When the Samsung appears, release all buttons.
4. Wait until your phone boots into the Recovery mode.
5. Use the Volume Down button to highlight Wipe cache partition.
6. Press the Power button to select it.
7. After it’s done, use the Volume Down button to navigate to Reboot system now and press the Power key to restart your phone.

Your Samsung device should start charging now.

9. Uninstall Unnecessary Apps

Do you remember installing any new apps recently? A rouge app can prevent your Samsung phone from charging. If something like that happened in your case, try identifying and uninstalling suspicious or untrusted apps.

1. Go to the app you want to uninstall.
2. Tap and hold the app icon and select the Uninstall option from the pop-up.

10. Boot Your Samsung Device into Safe Mode

If your Samsung phone is still not charging, try booting it into Safe Mode. Safe Mode disables all third-party apps and allows you to determine if a specific app is causing the problem.

1. Long press the Power button to access the Power menu.
2. Touch and hold the Power off button for 2 seconds.
3. Tap on the Safe mode icon.

   

4. Your Samsung will restart into Safe Mode.
5. Plug in your charger and see if your phone starts charging in safe mode. If it does, then it’s likely that a third-party app is causing the issue.
6. Restart your phone to exit safe mode and uninstall any recently installed apps that could be causing the problem.

11. Run Diagnostics from the Samsung Members App

Samsung phones come with two tools to diagnose and check hardware-related issues. You can see Samsung secret codes to access the Hardware Diagnostic Test Menu. Alternatively, you can use the diagnostics tools built-in with the Samsung Members app which can help you run various hardware-level tests including battery and charging.

1. Open the Samsung Members app on your device.
2. Tap on Support > Phone Diagnostics.
3. In the Phone Diagnostics menu, tap Battery status. You can check the status of your charging cable and wireless charging the same way.
4. When the test is completed, you’ll have the report of your phone’s battery and charging cable.

12. Update the Software of Your Device

A software update can affect the overall functioning of your Samsung phone. Most of the time updates bring new features and security patches but sometimes they might cause issues. A Reddit user complained that his phone stopped charging after the One UI 6 update. Below are 3 scenarios:

1. If the software of your Samsung phone is out-of-date, you can check for updates manually and install it by going to Settings > Software Update > Download and Install.
2. In case your device can’t get OTA updates because you rooted it or changed the Samsung CSC code, you can download Frija to get the latest Samsung firmware and install it.
3. If your Samsung phone is not charging after a software update, you should try a factory reset to fix the problem.

13. Perform a Factory Data Reset

If none of the above steps resolve the charging issue on your Samsung phone, you should try a factory reset. Before proceeding with a factory reset, make sure to back up all important data as this process will erase everything on your phone.

1. Go to Settings > General Management > Reset > Factory data reset.
2. Select the Reset option on the next screen.
3. Follow the instructions on your screen to complete the factory reset process.

Once complete, set up your phone again and test if it charges properly. You can also perform a factory reset on any Android device from Recovery Mode.

14. Use a Wireless Charger

If your Samsung phone supports wireless charging, try a wireless charger instead of a cable. Wireless chargers can be more convenient and often provide a more stable charge than traditional cables.

15. Get Professional Help

If your Samsung phone is still not charging, it is best to seek professional help from an authorized service center or technician. There could be an underlying hardware issue that needs to be addressed by professionals.

Tips to Prevent Charging Issues

Finally, here are some tips and guidelines for handling and maintaining your phone and charger to avoid charging issues.

• Clean Your Phone’s Charging Port Regularly: Dust, dirt, and debris can accumulate in the charging port over time, blocking the connection between the charger and your phone. This can result in a poor charging experience or even prevent your device from charging at all. To avoid this issue, clean the charging port regularly using a soft-bristled brush or compressed air.
• Use Original Chargers: It might be tempting to use cheap chargers that claim to be compatible with your Samsung device. However, they can damage your battery or affect its performance. Always use original chargers as they are specifically designed for your phone model and meet safety standards set by Samsung.
• Do Not Overcharge Your Phone: Many people have a habit of leaving their phone charging overnight, even after it has reached 100%. This can put unnecessary strain on the battery and reduce its lifespan. It is recommended to unplug your phone once it’s fully charged to maintain the health of your battery.
• Avoid Extreme Temperatures: Extreme temperatures, both hot and cold, can affect the performance and lifespan of your phone’s battery. If you live in an area with extreme weather, consider investing in a phone case that provides insulation.
• Replace Old Batteries: If you have been using your phone for a few years and notice a significant decrease in your battery life, it might be time to replace it.

Read Next: How to Make Calls and Send Text Using ADB Commands