Apple Tutorials

Fix HomeKit “Address is Not Registered with iCloud” Error

Written by Adnan Ahmed

Apple has introduced a new feature with the newer versions of iOS, and it allows people who use iCloud often to communicate and share stuff really easily. Recently, Apple has made many bug fixes and security improvements to their Homekit framework, but in spite of that, they are really lacking behind with the integration of iCloud with Homekit.

People using the Homekit services alongside the iCloud integration have recently found out a lot of errors. One such error among all is the most frustrating one. When a person tries to share his/her Homekit Smarthome System by inviting another person with a registered iCloud ID, the following error pops right up: “Invitation Failed: Could not invite “username@icloud.com” because the email address is not registered with iCloud.”

While the error clearly mentions the cause, and it might seem as easy as asking the other person to make an iCloud account, it isn’t. Many people got frustrated when they knew that the other person had an iCloud ID, and in spite of that, the Homekit application wasn’t allowing any access through.

People tried rebooting their devices, and still no luck. The only way that seems out of this might be a reset, right? Well, as much as you hate factory resetting your device, we have worked around a way to solve this issue in just a matter of seconds.

How to Fix HomeKit Address is Not Registered with iCloud Error

Simply deleting all of your guest list members and adding them again does the trick, so that’s exactly what we’re going to do.

  1. Launch the ‘Home‘ application from your iOS home screen.
  2. Access the Settings menu by tapping on the little arrow on the top left hand side of the screen. homekit-error-1
  3. Under the section named ‘People‘, you will be able to have a visual on all the guest members you’ve invited.
  4. You need to select every single member, one by one.
  5. Now, scroll all the way down, and tap on the option ‘Remove Person‘. Repeat this process for all the existing guest members, with or without pending invites. homekit-error-2
  6. Once done, reboot your iPhone, and add them once again.

Voila! With just a few seconds to spare, you have successfully worked your way around to invite people to your Homekit Smarthome System! If you have any queries, then refer us in the comments section below.

  • Archie

    I’m still getting the same error even after doing these steps. It seems to only be happening to my mom, but the rest of my family joined with no problem. And her email is in fact associated with an iCloud account, she even has extra iCloud storage on that account. Not sure why it’s still saying that for her

  • Lucas Macedo ✓ᵛᵉʳᶦᶠᶦᵉᵈ

    This should work if you were able to invite anyone in the first place, right? God dammit Apple and these iOS bugs. Driving me nuts here.

    • TimeLordX

      Lucas, just wondering, did your HomeKit start giving you this error message 18hrs ago? Because that’s exactly what happened to mine. So, I’m wondering if this is something that happened on the Apple server side for multiple people at the same time.

      • Lucas Macedo ✓ᵛᵉʳᶦᶠᶦᵉᵈ

        Hey, yes!! Kind of 18hrs ago. Just opened a ticket with Apple support and the issue got escalated to their engineering team to fix it. They said that hopefully on Monday or Tuesday this matter is resolved. You didn’t happen to find a fix yet, right?

        • TimeLordX

          Unfortunately, no. And I’ve already tried everything I could find on the Internet, other than just resetting my HomeKit config and starting from scratch again. I think I’m going to bug the Apple support too, just so that they know there’s more of us. Do you happen to have a link for their support?

          • Lucas Macedo ✓ᵛᵉʳᶦᶠᶦᵉᵈ

            That would be great. This is definitely a server issue. I actually called them at 1800myapple.

          • the1776

            Same for me. Can’t add the spouse.

        • I’m getting the same error. I wonder if this is related to the door locking bug?

          • “The issue affecting HomeKit users running iOS 11.2 has been fixed. The fix temporarily disables remote access to shared users, which will be restored in a software update early next week.”

            Guessing this is why

          • Stephen R Griffiths

            Door Locking Bug ? My door started doing this yesterday, wont lock any more we have to use Key, although I can unlock with the app. I am only one allowed in my home kit due to this invite issue

        • Matt

          So iOS 11.2.1 is out with the “fix” but it is still not working for me…

          • Lucas Macedo ✓ᵛᵉʳᶦᶠᶦᵉᵈ

            It fixed for me. At first I also thought that it wasn’t fixed, but I updated the phone that I was trying to invite and it worked after the update.

            For troubleshooting you guys can also try to invite backwards.

          • TimeLordX

            I was finally able to add my wife to My Home o/ I had to update both iPhones to 11.2.1 to make it work.

  • TimeLordX

    This is still an issue, and your workaround unfortunately doesn’t work. My HomeKit stopped synchronizing with my wife, so I removed her and tried to add her back. No luck – I just keep getting that error message that I can’t invite here because she doesn’t have iCloud account. She indeed does have the iCloud account. There’s no one in our Home at the moment, just me. So the list is empty, I have rebooted a couple of times, but still can’t invite her. This is frustrating! At least, Philips HUE app has its own control interface so I’m glad we’re not sitting here in a compete darkness :/

    • Archie

      Funny how my comment was a year ago and till this day even before iOS 11.2 I still could not get my mom added to the home app. Hopefully whatever fix their talking about for this week actually fixes the whole problem for good

  • Tom T.

    Just ran into this issue as well. I updated to 11.2.1 and it does NOT fix the issue for me. I suspect the problem is I had a home shared with that person before. But because location-based automations did not work, I decided to remove the home and start all over. Now, I can’t add that person anymore. Just great.

    • TimeLordX

      It fixed for me after I had updated both iPhones, mine and my wife’s, to 11.2.1. Then, I was able to add her to My Home

    • Dallas Scott

      I was having the same issue. Even created a ticket with Apple support. After updating to 11.2.1, I was able to send invitation to one of my daughters, but no one else. I went through all the settings again. It wasn’t until I read online that there was also an update to Apple TV (which I use as the hub) that I thought there was still hope. After the update to the Apple TV (4th Gen), I have been able to send the invitations to those I had been trying to for the last two weeks. Idk if I just got lucky or if the update did the trick, but it is working now. I’m still unable to set up automations for individual people for when they arrive/leave within the HomeKit app. I have yet to hear back from the Tech Support/Engineer from Apple regarding my case, however.

  • Tom T.

    WORKAROUND! I just found a workaround for this strange bug. As I have Hue lights in my smart home, I also have the Hue app. In Settings -> HomeKit & Siri -> Advanced -> Home -> Your Home there is a button “Share Home”. I tried that to invite a person and it worked flawlessly. Mind you, this approach uses the official HomeKit framework to invite and accept the invitation. So this is clearly a bug in iOS. I’m not sure if this will work if you don’t have Hue but it’s worth a try!

    • Mats Hulldin

      Tom T… Your sir are a hero… I’ve been going crazy about this bug and your workaround worked like a charm. I can’t believe Apple can’t get there act together about these issues. I spoke to their support yesterday and the only reply they had was to update to 11.2.1. That solved my issue halfway. But I still couldn’t add 2 out of 4 people. With your solution we’re now one big happy Homekit family again 😉

      • Tom T.

        Great it worked! I filed a bug report last week with Apple, explaining the bug, a possible cause, and this workaround. Haven’t heard back from them…

        • Tony Sanchez

          Ok, I’ve searched 3 times and either I’m crazy or this menu doesn’t exist on my iPhone 7 with iOS 11.2.1; Settings -> HomeKit & Siri -> Advanced -> Home ->. Even if I search “Siri”, the only Siri options that appear are in General -> Accessibility (and) General -> Accessibility -> Siri.

          • Zlatte Davcev

            You have to do this in the HUE APP